To protect your account, First Farmers subscribes to Falcon Fraud, which monitors your debit card for potentially fraudulent activity that could include a change in your location (i.e. your card is unexpectedly used out of the US), a sudden string of purchases or any other pattern associated with fraud trends.
If we suspect fraudulent debit card use, Falcon Fraud or one of our Personal Bankers will contact you to validate the legitimacy of a transaction(s). Your participation in responding to the communication is critical to prevent potential risk and avoid restrictions that we might place on your card.
When a communication attempt is made to verify debit card activity on your card, you will only be asked to respond whether the transaction(s) is legitimate. No personal information will be requested.
Our goal is to minimize your exposure to risk and the impact of fraud on your card. To ensure we can quickly reach you whenever potential fraud is detected, please be sure we have your correct email address and phone numbers at all times.
Please be diligent in monitoring transactions on your account and contact us immediately if you identify any fraudulent transactions. It is important to do this at all times, but especially during the busy holiday spending season. Here are some tips on protecting yourself from debit card fraud:
First, unless absolutely necessary, avoid giving the following information to other parties:
- Phone number
- Date of birth
- Social Security number
- Card or account number
- Card expiration
Second, your PIN is private and you should never give it out;
Third, in stores and at ATMs always cover your card and PIN and watch for;
- Cameras, mirrors or other tools that could be used to view your card/PIN
- People watching your transaction
- Cashiers taking your card out of sight
Fourth, when online, never respond to unsolicited emails that;
- Ask you to verify your card or account numbers, such emails that are not sent by legitimate businesses
- Link to websites; such sites can look legitimate but may collect data or put spyware on your computer
However, there is good news! You can help reduce your chances of experiencing debit card fraud with...
ENROLL NOW FOR FREE!
Download Shazam Bolt$ app on your phone or mobile device and receive alerts almost instantly based on the criteria YOU establish. Log into bolts.shazam.net and enter your full debit card number. Accept the terms and conditions and proceed with the card verification process.
Note: You password must be 5-32 characters and must contain one capital letter, one lower case letter, one number and one special character. Cardholders are required to change the password every 90 days.
Our web site provides links to other web sites for convenience and informational purposes only. By accessing these links you will be leaving First Farmers State Bank's website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy policies of First Farmers State Bank's website. We encourage you to read and evaluate the privacy policies on the site you are entering.