Make sure your Internet Banking access experiences no service interruption by enabling Transport Layer Security (TLS) 1.2 before Monday April 9, 2018!
About Transport Layer Security (TLS)
Transport Layer Security (TLS) is a protocol ensuring that a connection to a remote endpoint is securely encrypted to provide privacy and data integrity. More and more web applications and application programming interface (API) connections use TLS as a key component of their security. TLS 1.2 is the most current version and is considered to be the most secure. Earlier TLS versions 1.0 and 1.1 are less secure. The predecessor to TLS, Secure Sockets Layer (SSL), has been disabled in our online banking system.
See the browser/operating system list below to see if yours is compatible. Even if compatible, we recommend you follow the instructions farther down this page to confirm it. Note: Unless your system requires it, do not disable older TLS versions 1.0 and 1.1. If you do, other sites you use and visit that are not yet upgraded to version 1.2 may fail to work for you.
Browsers and Operating Systems
|TLS 1.2 Compatibility Notes|
|Microsoft Edge||Compatible by default|
|Microsoft IE Desktop and mobile version 11||Compatible by default|
|Microsoft IE Desktop versions 9 and 10||Capable when run in Windows 7 or newer,
but not enabled by default
|Firefox 27 and higher||Compatible by default|
|Google Chrome 38 and higher||Compatible by default|
|Oracle Java version 1.7 and higher||Compatible by default|
|Mobile Safari versions 5 and higher||Compatible by default|
|Microsoft Windows Server 2008 R2 and higher||Compatible by default|
|Microsoft Windows Server 2008 and below||Not compatible with TLS 1.2|
|Microsoft Windows 7,8.0, 8.1 and 10||Compatible by default|
|Microsoft XP/Vista and below||Not compatible with TLS 1.2|
INSTRUCTIONS FOR INTERNET EXPLORER USERS:
INSTRUCTIONS FOR GOOGLE CHROME USERS:
1. Open the browser.
2. Select Settings from the menu.
3. Scroll down and select "Show advanced settings."
4. Scroll down to the Network section and click on "Change proxy settings."
5. Choose the Advanced tab and scroll to the Security section.
6. Check Use TLS 1.1 or Use TLS 1.2.
7. Press OK.
If you have questions about this or have trouble enabling or confirming your TLS settings, please call your local branch and speak to a Personal Banker.
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